What do I do about fines or lost book replacement cost ?
Answer
The following policies apply if you lose an NML item or if it becomes irreparably damaged while it is checked out to you:
- Lost items will be charged at replacement cost plus an administration fee of (100. DH) each. This is to cover the re-purchasing and processing costs where required.
- Damaged items may be charged at (30 DH) each for older items and up to the replacement cost plus an admin fee of 100. DH for recent publications which need to be replaced.
- Your library account will be suspended until you make full payment of the replacement cost and processing fee.
- If the lost item is found after replacement payment has been made, fees are charged for lost books in addition to any accumulated fines. Fees include a replacement cost and processing fee. If the borrower can replace the lost book with an exact copy or later edition, then only the processing fee and any fines are charged. Replacement for missing books should be same edition or the current one.